Grow Your Career at mycnajobs The Enterprise Information Services (EIS) team understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes, and technologies. Why Work with Us? Ranked among the top in the industry, mycnajobs excels in utilizing electronic functionalities, telemedicine, digital imaging, artificial intelligence, and robotics to provide exceptional patient care. The organization's Healthtech excellence was acknowledged by the prestigious CHIME Digital Health Most Wired recognition program. We achieved a Level 10 certification, the most prestigious level of certification, among over 300 surveyed healthcare organizations. Our high scores across multiple verticals particularly excelled in areas of infrastructure, interoperability, and population health.

You will be doing: Job Description The ServiceNow Developer is responsible for designing, developing, and implementing solutions that support business objectives while ensuring optimal performance and scalability of the ServiceNow platform. This role involves hands-on development across all phases of the software development lifecycle, including conception, design, testing, deployment, and ongoing maintenance. The ideal candidate will have a deep understanding of ServiceNow development, integration, and administration, enabling them to build efficient and scalable solutions that align with business requirements. They will work on both new and existing applications, perform hands-on development, and contribute to architectural decisions. Key Responsibilities:

• Design, configure, and develop custom applications and workflows within the ServiceNow platform.
• Customize ServiceNow forms, fields, business rules, workflows, UI policies, and UI actions.
• Implement and maintain integrations between ServiceNow and third-party systems using REST, SOAP, or other APIs.
• Perform platform upgrades, patches, and module deployments.
• Monitor the health, usage, and overall compliance of the ServiceNow platform.
• Work closely with business analysts, project managers, and stakeholders to gather and analyze requirements.
• Participate in Agile/Scrum processes to deliver incremental improvements.
• Create and maintain technical documentation, including system design, configuration, and user guides. Qualifications Experience Requirements:
• Three (3) plus years of hands-on experience as a ServiceNow Developer or similar role.
• Proven experience in configuring and customizing modules such as ITSM, ITOM, HRSD, or SPM.
• Strong proficiency in JavaScript, HTML, CSS, and Glide scripting.
• Experience with REST/SOAP APIs and integration tools like Integration Hub.
• Familiarity with ITIL processes and frameworks. Education/Certification Requirements:
• High School Diploma/GED.
• Bachelor's degree. Computer Science or related discipline preferred.
• ServiceNow certification, preferred.
• ITIL certification or equivalent practical experience, preferred.

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