Intl Lead Servicenow Developer

Job Description: We are seeking a highly skilled Lead Service Now Developer to join our team at Insight Global. This role requires extensive experience in ServiceNow and its associated modules, with a strong understanding of how various components can be utilized to achieve a desired result.

Key Responsibilities:

• Development: Scope, design, develop and execute solutions that meet the needs of application owners, often considering multiple ways to accomplish a solution. Lead the development of complex ServiceNow applications, modules, and integrations, utilizing ServiceNow development best practices to create efficient and maintainable code.
• Configuration and Customization: Work closely with ServiceNow administration to build complex objects behind the scenes that support operational workflows.
• Continuous Improvement: Review existing functionality and/or processes and identify areas for improvement to increase scalability and performance.
• Integrations: Support integrations with other technologies by working with developers from other products as well as the Integration Data Management team.
• Documentation: Develop technical design documentation outlining solution architecture, workflows, data models, integrations, and user interfaces.

Requirements:

• Experience working and integrating with other enterprise systems (HRIS/ERP/CRM) such as Netsuite, SFDC, ADP, UKG, HubSpot.
• ServiceNow certifications such as Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or Certified System Administrator (CSA).
• Extensive experience designing and developing playbooks within CSM using the CSM Agent Workspace.
• 8+ years of overall development experience.
• Experience as a manager/lead of at least 5 team members.
• 6+ years ServiceNow Development- including working with modules with CSM, ITSM, and ideally HR Service Delivery, ITAM, ITOM, and SecOps.
• Experience with Flow Manager, Scheduled Script Executions (Scheduled Jobs), notifications, building applications, custom widgets.

Working Arrangements: Willing to work 2-33x/week onsite in Bangalore.