Servicenow Administrator

Accelerate Your Career with Worldline

We are innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents.

We help our customers accelerate their business, and we're committed to helping our people accelerate their careers too.

Join Our Team as a ServiceNow Administrator/Developer

In this role, you'll play a key part in evolving our ServiceNow instance into a DevOps-compliant environment.

You will have built an ability to understand various functional contexts in the field of IT Service Management and manage ServiceNow Production Platform with a wide perspective and product knowledge.

• ServiceNow Administration: You'll be responsible for managing our ServiceNow instance, ensuring it runs smoothly and efficiently.
• ServiceNow Development: You'll work on implementing integrations, administering the platform, and developing custom solutions using JavaScript, Flow Designer, Business Rules, Script Includes, Client Scripts, UI Policies, and REST/SOAP APIs.
• CMDB and Configuration Management: In-depth knowledge of the ServiceNow CMDB, CSDM, and best practices for managing CI relationships is essential.
• ServiceNow Integrations: You'll integrate ServiceNow with other systems, ensuring seamless data exchange and automation.
• ServiceNow CSM: You'll work closely with our customer success team to ensure our customers get the most out of ServiceNow.
• Agile Project Management: Experience with Agile/Scrum methodologies for managing ServiceNow enhancements and deployments is required.
• Documentation and Training: You'll write user guides, technical documentation, and conduct training sessions for users and administrators.
• Certifications: We value certifications like ITIL v4, ServiceNow System Administrator, ServiceNow Platform Implementation, ServiceNow IT Service Management (Fundamental / Implementation), and ServiceNow CMDB.

What We Offer

• Annual bonuses
• 32 days paid vacation and 13th month convertible into vacation time
• 50% reimbursement of public transport costs
• Health and provident insurance

Why Join Us?

We offer an empowering culture, strong technology, and extensive training opportunities to help you accelerate your career. We welcome applicants from diverse backgrounds and believe in equal opportunities for all.