Senior ServiceNow Business Analyst

UX4MATION is a leading international ServiceNow Pure-Play Partner, delivering leading-edge strategy, digital transformation, and advanced technology consulting and implementation services.

Through our Design Thinking approach, we build transformative digital experiences and empower organizations to turn business and IT challenges into opportunities for growth and innovation.

We place User Experience at the heart of everything we do. Through collaboration and innovation, we help organizations transform workflows into seamless and memorable user journeys.

Job Description

Main Responsibilities:

• Design solutions and specifications based on our clients' needs and UX4MATION's expertise.
• Lead workshops to build a shared and detailed understanding of the solution to be implemented.
• Configure and integrate the ServiceNow solution while developing new applications.
• Support change management for our clients and users (communication, training, tailored support, IT, and business transformation).
• Participate in pre-sales activities alongside our ServiceNow platform specialists.

About You:

• You are an Entrepreneurial person who is passionate and eager to learn.
• You have strong Collaborative & Communicative skills and a positive mindset with strong interpersonal skills making you a great team player.
• You thrive on continuous growth and adapt easily to any situation, making you a true Challenger.

Your Technical Skills:

• You hold a degree from a top engineering or business school and are passionate about new technologies, especially ServiceNow, and their impact on IT and business operations.
• You are proficient in various programming languages (JavaScript, HTML/CSS, Web Services, etc.).
• You are dynamic and team-oriented, eager to contribute to large-scale projects within a leading company with international growth ambitions.
• You have strong interpersonal skills with a customer-focused mindset.
• You are adaptable and curious, excited to work in a team environment to share expertise and enthusiasm for new technologies.
• You are willing to travel within France and internationally – so you must be fluent in English.

What We Offer:

• A personalized training path — 100% of our employees were trained and certified in 2023.
• The chance to enhance and refine your expertise by learning from our partners and industry experts, while receiving support from top-tier managers.
• The opportunity to enroll in career-accelerating training programs.

Why Join Us:

• Join a fast-growing and dynamic company.
• Work in an international and diverse environment.
• Accelerate your learning curve with a unique team experience.
• Benefit from a personalized training program.
• Learn from industry-leading partners and experts with support from high-quality managers.
• Enroll in career-boosting training programs.
• Enjoy a pleasant work environment.
• Competitive salary and benefits.
• A fast and efficient recruitment process.

Equal Opportunity Commitment

At UX4MATION, we are committed to equal opportunities for all. We do not discriminate based on race, religion, beliefs, ethnicity, disability, age, nationality, marital status, family status, sexual orientation, gender, identity, or any other status protected by applicable law.