Solution Architect: ServiceNow HR Service Delivery

Role Overview: As a ServiceNow HRSD Solution Architect, you will play a critical role in implementing and optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on the HR workflows, case management, and employee service centers.

Your extensive experience and deep knowledge of the ServiceNow HRSD module will be pivotal in delivering solutions that meet client needs, delight users, and drive tangible value for Deloitte's business investments.

You will leverage your deep expertise in ServiceNow and HRSD module to design, configure, and deploy high-quality, outcome-focused solutions.

Key Responsibilities:

• Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems with valuable outcomes, ensuring high-quality, lean designs
• Leadership and Advocacy: Serve as the technical advocate for ServiceNow HRSD solutions, ensuring architectural integrity, feasibility, and alignment with business and customer goals, NFRs, and applicable architecture and engineering standards-being responsible for solution architecture blueprints, high-level architecture designs, and integration architecture into the technical landscape and technology stack
• Engineering Craftsmanship: Possess passion and experience as an individual contributor, responsible for the engineering designs and technical feasibility of solutions, being hands-on with design as well as configuration part of the time, contributing to team velocity
• Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, delivery, infrastructure, and security

Qualifications:

• Bachelor's degree in computer science, software engineering, or a related discipline
• ServiceNow Certification Implementation Specialist - HR Service Delivery (HRSD)
• 6+ years of experience utilizing ServiceNow (HRSD module preferred)

The Team:

Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure.

We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market.