ServiceNow Architect

Position: - ServiceNow Architect,

Location: -Canton, MA.

Job type: - Full Time,

Job Description

Must Have Technical/Functional Skills

• ServiceNow | E3

• Strong experience in working in various ServiceNow module

• Strong analytical skills

• Customer Focus | E3

Roles & Responsibilities

• Design accountability for Organization’s ServiceNow strategic platform

• Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work, ensuring the technical integrity of any ServiceNow projects

• Assures technical integrity of proposed solutions by ensuring that co-ordination, Organization’s governance and change control are applied to technical specifications and to the technical infrastructure.

• Advises on the impact of design options to related programs and on the process for assessing such impact.

• Co-ordinates design and development activity within a program, acting as custodian of plans and policy for the platform.

• Drives cost transparency in the development and maintenance of ServiceNow enhancements and ensures value tracking.

• Stays current on ServiceNow products, architecture and applicable integrated technologies

• Responsible for supporting, developing, configuring, testing, implementing, and maintaining the - Service Now.

• Responsibility:

• Lead technical implementations of ServiceNow, including assessing the requirements, solution designing and supporting the implementation of the project.

• Collaborate with customer to understand processes and identify areas for improvement, developing solutions that are in align with their strategic goals.

• Provide thought leadership and expertise to customer and internal TCS teams, acting as a advisor and SME for ServiceNow transformations using required leading technologies

Generic Managerial Skills, If any

• Work in Onsite-Offshore Model

• Team Player