ServiceNow Expert for Secure Operations

Job Title: ServiceNow Operations Administrator ">

About the Job: ">

We are seeking a skilled and proactive ServiceNow Administrator with certifications in ServiceNow Administration and GRC, and hands-on experience with the Security Operations (SecOps) suite. This role will support the ongoing configuration, maintenance, and enhancement of our ServiceNow platform, with a focus on security, compliance, and user support. ">

Main Responsibilities: ">

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• Administer and maintain the ServiceNow platform, including GRC and SecOps modules.">
• Perform functional log checking and basic debugging to support issue resolution.">
• Collaborate with end users to troubleshoot issues and provide platform guidance.">
• Work closely with the platform team to open, track, and resolve ServiceNow tickets.">
• Conduct simple JavaScript line checks to identify and resolve script-related issues (no advanced programming required).">
• Ensure platform stability, performance, and adherence to best practices.">
• Participate in platform upgrades, patching, and new feature rollouts.">
• Document configurations, customizations, and standard operating procedures."> ">

Required Qualifications: ">

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• ServiceNow Certified System Administrator (CSA)">
• ServiceNow GRC Certification">
• 5+ years of experience administering ServiceNow, including SecOps modules (SIR, VR, Threat Intelligence, etc.)">
• Familiarity with functional log analysis and troubleshooting techniques.">
• Ability to read and debug basic JavaScript code.">
• Strong communication skills and a user-focused mindset.">
• Experience working in cross-functional teams and managing ticket workflows.">
• PREFERRED QUALIFICATIONS:">
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• Experience with ServiceNow integrations (e.g., SIEM, vulnerability scanners).">
• Knowledge of ITIL processes and Agile methodologies.">
• Familiarity with ServiceNow Performance Analytics and reporting tools">
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Benefits: ">

We offer an attractive benefits package that includes medical and pharmacy coverage, dental and vision insurance, 401(k), health savings account (HSA), flexible spending account (FSA), life insurance, pet insurance, short-term and long-term disability, accident and critical illness coverage, pre-paid legal and ID theft protection, sick time, and other types of paid leaves as required by law, employee assistance program (EAP). ">

About Us: ">

We are a leading provider of technology and business transformation solutions. Our global delivery centers across North America, Asia, and Europe enable us to deliver strategic solutions to our clients, empowering them to operate as leaders within their fields. ">

Equal Employment Opportunity: ">

We are an equal opportunity employer and prohibit any kind of unlawful discrimination and harassment. We are committed to providing a work environment free of discrimination and harassment based on race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where we operate. ">

Contact Us: ">

Please indicate the specifics of the assistance needed if you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment. ">

Apply now and join our team