Senior ServiceNow Developer

Key Required Skills

Extensive experience as a ServiceNow Developer in various modules and services; experience as a ServiceNow Team Lead providing direction and assistance to the development team.

Position Description

• Provide support as a Team Lead and as a ServiceNow Senior Developer.
• Analyze the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal.
• Lead the development of solution artifacts, such as road maps, optimization of operations, architecture, and/or block diagrams with a view outside of User Story requirements.
• Provide support in building prototypes and lead technical reviews and discussions of defined requirements.
• Provide support and mentor ServiceNow Developers.

Detailed Skills Requirements

FOUNDATION FOR SUCCESS (Basic Qualifications)

• Bachelor's and 7 years of experience, Master's and 5 years of experience, or 11+ in lieu of a degree
• 8+ years of experience as a ServiceNow developer
• Excellent technical leadership skills and initiative to take on additional responsibilities.
• Excellent written and oral communication skills to deliver technical solutions simply and succinctly. Experience with the US Federal Government
• Must be able to obtain and maintain a Public Trust. Contract requirement.
• Selected candidate must be willing to work on- site in Woodlawn, MD, 5 days a week.

FACTORS TO HELP YOU SHINE (Required Skills)

These skills will help you succeed in this position:

• 8+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
• 5+ years of experience with technical discussions and reviews.
• Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies.
• 5+ years of experience in developing system architecture, design principles, and impacts.
• 5+ years of experience supporting IT related data integrity (CMDB, HAM, SAM, etc.)
• 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
• 5+ years of technical leadership experience driving change/solutions.

HOW TO STAND OUT FROM THE CROWD (Desired Skills)

Showcase your knowledge of modern development through the following experience or skills:

• Required ServiceNow certification:
• Certified System Administrator (baseline)
• Certified Application Developer (baseline)
• Additional ServiceNow CIS certification with preference for the following:
• CIS – Customer Service Management
• CIS – IT Service Management
• CIS – Discovery
• CIS – Service Mapping
• CIS – Strategic Portfolio Management
• CIS – Application Portfolio Management
• CIS – Software Asset Management
• CIS – Hardware Asset Management
• Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java
• Experience with implementing Java scripting to support automation across the various modules in ServiceNow
• Experience with REST and SOAP web service protocols
• Experience with Business Rules, Workflow,
• Identification Rules, Workspaces, and External Portals Knowledge of SAML, Active Directory, or LDAP
• Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM, or HR
• Project Management or Agile certification, ITILv4 Foundations Certification
• Ability to work in a high growth, fast paced environment

Education

• Bachelor's and 7 years of experience, Master's and 5 years of experience, or 11+ in lieu of a degree
• Must be able to obtain and maintain a Public Trust. Contract requirement.