ServiceNow Developer Senior

ServiceNow Developer Senior

At SOFtact Solutions, we seek an experienced ServiceNow Developer to develop, design and own technical solutions on the ServiceNow platform.

This role involves providing application development, maintenance, and technical support by using good practice web programming techniques within the ServiceNow platform. Responsibilities:

• Plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
• Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes.
• Provide software coding and customization including screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development.
• Obtain and analyze business requirements to propose sustainable solutions in ServiceNow.
• Coordinate and solve complex technical data.
• Develop, maintain, and execute reports to ensure system operation meets performance targets.
• Create and maintain system design.
• Other duties as assigned. Required Skills:
• Effectively manage multiple projects concurrently while maintaining a high level of attention.
• ITSM, ITOM, CMDB, HAM, SAM, Service Catalog, KM certifications and experience within the ServiceNow platform and working knowledge of those processes.
• Adaptable to change and able to work in a team and as a mentor to junior developers.
• Strong problem analysis skills to include the use of mathematical concepts to validate results.
• Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail and accuracy.
• Proficient with Microsoft Office.
• Clear and concise communication with superior written and verbal communication skills.
• Ability to interact with all levels of business partners.
• Manage work effectively with minimal supervision.

Candidates must have a Top Secret with SCI eligibility clearance.