ServiceNow Product Manager

Job Role: ServiceNow Project Manager

Location: New York City, NY

Full time job

Job Description We are looking for an experienced ServiceNow Project Manager to lead the implementation of ServiceNow for our client. The ideal candidate will be responsible for overseeing the entire project lifecycle, ensuring timely delivery within a fixed-price contract structure while managing scope, risks, and client expectations. This role requires strong expertise in project governance, client communication, change management, and stakeholder engagement. The candidate must possess the ability to navigate challenges associated with fixed-price contracts, scope control, and budget constraints.

• 14+ years of IT project management experience, with experience delivering 2-3 end-to-end ITSM implementations in ServiceNow.
• PMP, ITIL, or ServiceNow certifications preferred.
• Experience in US public sector or government projects is a plus.

Job Type: Full-time

Pay: $130,000.00 - $150,000.00 per year

Schedule:

• 8 hour shift

Work Location: In person