ServiceNow Developer & Administrator (Contract)

• • This is a remote 3+ month contract opportunity with our client. Candidates must be authorized to work in the United States without the need for sponsorship. Fractional resources will be considered. **

Our client recently purchased ServiceNow, and is seeking a sharp, hands-on ServiceNow Consultant to lead the early phases of implementation. This is a high-impact, short-term opportunity with the potential to evolve into a longer engagement based on evolving needs.

Responsibilities:

• Spearhead initial ServiceNow setup and configuration
• Define and establish a clear scope of work for short- and long-term goals
• Lead and manage core ITSM implementation and FreshService migration
• Provide strategic guidance on ServiceNow capabilities and roadmap
• Drive early integrations and coordinate with internal teams
• Prepare organization for future ServiceNow-related initiatives

Upcoming Projects:

• ITSM implementation & FreshService decommissioning (initial priority)
• Integrations with RingCentral, Microsoft Teams, Outlook, Smartsheet, and Azure DevOps
• Development of scoped applications
• Exploration and enablement of NowAssist and other AI-driven features

Preferred Experience

• Proven experience implementing ServiceNow, especially ITSM
• Comfortable working with ambiguity and defining structure
• Strong communication skills and ability to lead both technical and non-technical stakeholders
• Hands-on, proactive, and adaptable to shifting priorities
• Consulting experience preferred, particularly in short-term, high-ownership roles

Job Type: Full-time

Pay: $60.00 - $80.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Choose your own hours
• Monday to Friday

Work Location: Remote