Senior Software Engineer

Transforming Work

In 2004, a visionary engineer in sunny San Diego, California, Fred Luddy, envisioned revolutionizing work processes. Today, ServiceNow stands as a global leader, leveraging AI-enhanced technology to empower over 8,100 customers, including 85% of the Fortune 500.

Our Mission

We aim to make the world work better for everyone by connecting people, systems, and processes through our intelligent cloud-based platform.

Job Description

This role requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards), which includes a credit check, criminal/misdemeanor check, and drug test. Only US citizens, US naturalized citizens, or US Permanent Residents holding a green card will be considered due to Federal requirements.

Key Responsibilities

• Develop scoped ServiceNow applications utilizing the platform's functionality.
• Integrate 3rd party systems with ServiceNow via MID server and web services (REST).
• Create and maintain API and data integrations between ServiceNow and other services.
• Contribute to integrating ServiceNow with new and existing technologies.

Requirements

To succeed in this role, you'll need:

• Experience leveraging or critically thinking about AI in work processes, decision-making, or problem-solving.
• 4+ years with ServiceNow technologies, including Service Catalog Items, Catalog UI Policy, Catalog Client Scripts, Business Rules, Script Includes, Notifications, Table API, ACL, and Workflow/Flow Designer.
• Excellent technical design, critical thinking, problem-solving, debugging skills, and an aptitude for learning new technologies.
• Team player with attention to detail and ability to communicate effectively.
• Demonstrated proficiency with ServiceNow APIs and experience implementing multiple ServiceNow modules/products.
• A rich knowledge of both ITIL and ITSM disciplines is required.

Benefits

ServiceNow offers a competitive compensation package, including a base pay range of $126,700 - $215,400, plus equity (when applicable), variable/incentive compensation, and benefits. We strive to create an accessible and inclusive experience for all candidates.