Solution Architect: ServiceNow HR Service Delivery

Role Overview

As a ServiceNow HRSD Solution Architect, you will play a critical role in implementing and optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on the HR workflows, case management, and employee service centers. Key Responsibilities:

• Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes.
• Leadership and Advocacy: Serve as the technical advocate for ServiceNow HRSD solutions, ensuring architectural integrity, feasibility, and alignment with business and customer goals.
• Engineering Craftsmanship: Possess passion and experience as an individual contributor, responsible for the engineering designs and technical feasibility of solutions.
• Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs.
• Incremental and Iterative Delivery: Exhibit a mindset that favors action and evidence over extensive planning.
• Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, delivery, infrastructure, and security.
• Technical Proficiency: Possess deep expertise in modern software engineering practices and principles.
• Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or implemented ServiceNow modules.
• Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. The Team

US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. Qualifications

• Bachelor's degree in computer science, software engineering, or a related discipline.
• Required Certifications: ServiceNow Certification Implementation Specialist - HR Service Delivery (HRSD).
• 6+ years of experience utilizing ServiceNow (HRSD module preferred). Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.