ServiceNow Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

The Opportunity

CACI is seeking a ServiceNow Developer to join our Development Team on the Luke Program. You will support our client with design, creation, deployment, and maintenance of multiple ServiceNow applications supporting the Intelligence Community. When you join us, you will have the opportunity to take advantage of our Enterprise Training Program to expand your technical expertise. Be a part of something greater than yourself and make a lasting impact at CACI.

Responsibilities

• Develop, maintain, develop, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, custom application development, etc.
• You will be responsible for helping to develop code, unit test, hold code reviews, check in code, and help to build the code pipeline for continuous integration/continuous delivery.
• Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API.
• Create, maintain configuration management on the ServiceNow platform in all environments.
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
• Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals.
• Provide expertise in standards and validations (e.g., ISO 9000).
• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
• Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts.
• Champion awareness training and implementation of business processes. Develop process documentation (to include Knowledge Articles “How To’s,” as well as Tier 1 supporting), testing, workflows, and work plans.
• Lead workflow presentations to leadership and Mission Partners as required. Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks.
• Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow.
• Work on an Agile Team creating/using stories and other Agile and/or SAFE applications within ServiceNow.

Qualifications

Required:

• Must be a U.S. Citizen.
• Bachelor’s degree preferably in an IT related field 7 years of related experience; or a Master’s with 5 years of experience; an Associates with 9 years of experience.
• ServiceNow developer certification, preferably Certified System Administrator (CSA).
• Extensive backend development experience with JavaScript’s programming language and how it applies to ServiceNow, along with ServiceNow Glide.
• Extensive ServiceNow experience all applications to include custom applications.
• Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management.
• Excellent interpersonal skills with proven ability to team with industry partners.
• Fully capable with the Microsoft Office suite (Excel, PowerPoint, Word, & Outlook).
• Ability to estimate work effort requirements efficiently and appropriately.
• Ability to communicate effectively in a fast-paced environment.
• Strong public speaking skills and professional demeanor required.
• Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation.

Desired

• ITIL 4 certification
• Configuration Management experience.
• Configuration Management certifications.
• Project Management Professional (PMP) certification.
• Other ServiceNow certifications.
• Graphics design or UX/UI design experience.
• Experience in HTML/CSS and Jelly scripting.

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The Proposed Salary Range For This Position Is

$90,300-$189,600

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.