Visionary ServiceNow Architecture Expert

Job Description

We are seeking a skilled ServiceNow Solution Architect to lead the technical design, configuration, and implementation of our digital modernization program. As a key member of our team, you will be responsible for shaping platform architecture, integrating with Workday, and delivering core modules such as ITSM, Asset Management, Service Catalog, and Virtual Agent.

• Design scalable, secure, and maintainable ServiceNow architectures that align with project goals and state security guidelines.
• Lead configuration and implementation of ITSM, CMDB, HAM/SAM, and workflow automation features.
• Integrate Workday HR data with ServiceNow to support automated provisioning workflows, incorporating human review gates.
• Define and enforce development standards, governance policies, and reusable design patterns.
• Collaborate with a cross-functional team of architects, developers, and administrators to ensure solution consistency.
• Conduct pilot implementations and manage technical validation and quality assurance processes. Required Skills and Qualifications
• Bachelor's degree in Computer Science or a related field.
• 7+ years of experience in ServiceNow development and architecture.
• ServiceNow Certified System Administrator and Implementation Specialist.
• Strong proficiency in JavaScript, REST/SOAP integrations, Flow Designer, and CMDB design.
• Demonstrated experience integrating ServiceNow with Workday or other ERP systems. Benefits
• Competitive compensation.
• Comprehensive medical benefits.
• A 401(k) match.
• Generous PTO accrual.
• Professional development reimbursement.
• Corporate-funded technology certifications.
• Robust employee recognition and appreciation programs. Others
• Maintain focus and awareness throughout scheduled working hours.
• Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
• Lift and move objects weighing up to 15 pounds as needed.
• Exhibit excellent verbal and written communication skills, with a strong command of the English language.
• Demonstrate the ability to work independently while also collaborating effectively as part of a team.
• Quickly learn and retain routine tasks and processes.
• Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
• Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
• Accept and adapt to additional responsibilities or changes to assigned duties as determined by management.