ServiceNow Leader

Job Title: ServiceNow Leader

Who You'll Work With We are seeking a dynamic and experienced consulting leader to lead our growing global ServiceNow capability, taking it to new heights in the ever-evolving technology landscape. As the leader for our ServiceNow capability, you will play a pivotal role in driving growth, excellence, and innovation within our ServiceNow practice.

What You'll Do Capability Leadership, Growth and Strategy:

• Collaborate with senior leaders to align investments, talent, and go-to-market priorities.
• Build and evolve offerings across key modules (e.g., ITSM, CSM, SPM, HRSD, etc.) Client Engagement & Delivery:
• Act as trusted advisor to clients, understanding business needs and translating them into actionable ServiceNow solutions
• Collaborate with clients to develop long-term relationships and provide exceptional service.
• Lead team on some of most strategic engagements, ensuring quality delivery and supporting team growth and meaningful work
• Business Development:
• Identify and pursue new client opportunities in collaboration with account and market leaders.
• Shape proposals, lead solutioning, and support go-to-market campaigns.
• Bring compelling storytelling ability to communicate ServiceNow's value proposition. Team Leadership:
• Manage team of ServiceNow consultants, architects, and developers.
• Inspire, mentor, and guide team to achieve high performance, continuous improvement, and professional growth.
• Collaborate with Talent Acquisition team to set talent strategy and recruit appropriate talent Solution Innovation & Quality Assurance:
• Oversee solution design to ensure alignment with client goals, ServiceNow best practices, and Slalom standards.
• Champion quality, scalability, and long-term client success.
• Stay ahead of curve on ServiceNow product roadmap and ecosystem changes. Operational Leadership:
• Manage team to achieve revenue and utilization goals
• Ensure appropriate business rigor for managing pipeline, staffing, project margin About Us We are human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.