ServiceNow Solution Consultant

Job Description

DXC Technology is the world's leading independent, end-to-end IT services company. We help clients harness the power of innovation to thrive on change.

We deliver powerful next-generation IT services and solutions through our technology independence, global talent, and extensive partner alliance.

Our company is dedicated to delivering ITSM best practices, methods, and tools. We implement state-of-the-art ITIL solutions for medium and large organizations as a global strategic partner of ServiceNow for Continental Europe. Key Responsibilities:

• Lead solution implementation projects.
• Own technical and business design of the end-to-end solution during implementation.
• Conduct design reviews and data quality assurance.
• Manage and communicate with external client teams during sales process and post-sales delivery.
• Lead and participate in RFPs and provide technology solution content.
• Audit existing clients' implementations and recommend enhancements. Requirements:
• 5+ years working in IT or customer support organizations.
• 1-3 years' experience working as a technical consultant or business analyst in delivery implementation of ServiceNow.
• Good understanding of SQL, Java, XML, and web-based technologies.
• 1+ years' experience in implementing and aligning business processes to ITIL best practices.
• Fluent in German and English; another European language an asset.
• Travels within Europe. Personal Qualities:
• Articulate, effective communication skills.
• Result-driven and customer-centric.
• Ability to inspire customer confidence through professional presence, self-confidence.
• Ability to multitask and work on several accounts simultaneously.
• Demonstrated ability to influence, consult, and grow business.
• Positive attitude when solving business and/or technical problems.
• Self-starter with ability to assume leadership and work without direct supervision. What We Offer:
• Comprehensive social benefits.
• Flexible working time models.
• Attractive salary package.
• Lived values making us one of the most attractive employers worldwide.
• Equal opportunities employer offering employees compatibility of family and work, continuous development opportunities.