Platform Expert

Job Description

We are seeking a skilled ServiceNow Developer to join our team. As a trusted advisor and technical expert, you will guide organizations through their ServiceNow journey, leveraging your in-depth knowledge of the platform to design, implement, and optimize ServiceNow solutions tailored to address specific business needs.

Key Responsibilities:

• Collaborate with multi-functional teams to gather and understand business requirements and translate them into technical specifications for ServiceNow implementations.
• Provide technical expertise and support for ServiceNow implementations, process improvement initiatives, and data analysis.
• Design, develop, and implement solutions using ServiceNow platform capabilities.
• Configure workflows, forms, and automation scripts to optimize ITOM processes.
• Develop and maintain ServiceNow workflows, forms, scripts, and reports. Required Skills and Qualifications

To succeed in this role, you will need:

• At least 5 years software development experience with strong development skills in the areas of ITSM/ITOM.
• Proven experience in business process transactions.
• Proficiencies in business process management and optimization.
• Experience with system administration, and of ServiceNow.
• Excellent problem-solving and analytics skills, with proven experience of requirements gathering and translating requirements into technical deliveries.
• Demonstrate excellent communication skills and be confident presenting ideas and designs to different stakeholder levels. Benefits

We offer a competitive salary and benefits package, including opportunities for professional growth and development. Why Work With Us?

We value diversity and inclusion and are committed to fostering an inclusive environment where everyone can thrive. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.