ServiceNow CMDB ITOM Data Manager

Job Title:

ServiceNow CMDB ITOM Data Manager

About the Role:

We are seeking a highly skilled and experienced ServiceNow professional to join our team as a CMDB ITOM Data Manager. This role is critical in maintaining a robust and reliable Configuration Management Database (CMDB), which is essential for effective IT operations management.

As a CMDB ITOM Data Manager, you will be responsible for enhancing the health and data quality of the CMDB by implementing best practices and strategies to maintain and enhance the CMDB's overall health. You will also ensure the accuracy, consistency, and reliability of CMDB data through regular audits and validation processes.

Key Responsibilities:

• Improve CMDB Health: Implementing best practices and strategies to maintain and enhance the CMDB's overall health.
• Data Quality Management: Ensuring the accuracy, consistency, and reliability of CMDB data through regular audits and validation processes.
• Governance: Establishing and enforcing policies and procedures to maintain CMDB integrity and compliance.

Required Skills and Qualifications:

To succeed in this role, you will need to have extensive and proven experience with supporting Asset Management modules, configuration management database (CMDB), and Discovery. You must also have knowledge and/or experience with implementing a Configuration Control Board, as well as knowledge of ServiceNow development fundamentals, ServiceNow Discovery Fundamentals, and Service Mapping fundamentals knowledge.

Additionally, you should possess strong project management, technical writing, end user documentation skills, and excellent communication and interpersonal skills. Experience with relational database data modeling and process development is also required.

Benefits:

As a member of our team, you can expect a competitive compensation package, including an annualized base pay range of $115,760 - $173,640. Our company offers a wide range of benefits, including short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

Equal Opportunity Employer:

We are an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, veterans status, disability, sexual orientation, gender identity, or expression, or religion.