ServiceNow UI/UX Developer Job at CACI International Inc. in Virginia

ServiceNow UI/UX Developer

This role involves working closely with cross-functional teams to identify areas for improvement and develop strategies to enhance the overall service experience.

To be successful in this role, you'll balance strategic thinking with hands-on execution to effectively deliver solutions that meet the needs of our customers. Responsibilities

• Design and deliver user-centric interfaces, user workflows, and design solutions for ServiceNow applications, including portals, workspaces, platform, and custom modules.
• Build custom dashboards based on data models and external data sources.
• Collaborate with stakeholders, developers, and product owners to translate business requirements into functional designs.
• Customize ServiceNow forms, portals, widgets, and dashboards using Service Portal, UI Policies, UI Scripts, and other relevant tools.
• Work closely with developers to guide the implementation of UI components using ServiceNow Studio, UI Builder, and scoped applications.
• Collaborate effectively with other ServiceNow developers to develop solutions and handle general updates, configuration changes/requests to ensure functional and visually appealing outputs.
• Understand the business needs and the needs to standardize processes into standard ServiceNow design practices.
• Strong partnership experience with the ability to work closely with cross-functional teams, product managers, and stakeholders to ensure alignment and effective communication.
• Continuously optimize designs based on user feedback and analytics.
• Present and walk through your design solutions in team and management meetings, and leadership presentations.
• Collaborate with stakeholders to gather user requirements and translate them into modern, user-friendly interfaces.
• Perform continuous improvements on existing interfaces to enhance user experience based on user feedback and analytics.
• Stay updated on UI/UX best practices and incorporate industry trends into design and development processes.
• Provide technical documentation and knowledge transfer to team members as needed. Qualifications
• College degree (B.S.) in Computer Science, Software Engineering, Information Management Systems, Human-Computer Interaction (HCI), or a related field or discipline. Equivalent professional experience will be considered in lieu of degree.
• Hands-on experience designing within the ServiceNow platform Design System, especially in: Service Portal, App Engine, Studio, or Workspace design.
• Demonstrated experience creating and customizing widgets using the Service Portal Widget Editor.
• Familiarity with Web 2.0 technologies, such as Java scripting, XML, HTML, Ajax, CSS, JSON, Perl, Apache Jelly, jQuery, AngularJS, etc., and how designs are translated into front-end code.
• Hands on experience writing low and medium complexity JavaScript in Business Rules, Script Includes, and Custom ACLs.
• ServiceNow certifications (e.g., Certified Application Developer, UX Designer) are highly preferred.
• Ability to work independently and in a team environment.
• Can communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization. Security Clearance

Ability to obtain and maintain a Public Trust Pursuant to government contracts, U.S. citizenship is required What You Can Expect: A Culture of Integrity

At Medibistro, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose – to ensure the safety of our nation. An Environment of Trust

Medibistro values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A Focus on Continuous Growth

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Your Potential is Limitless

So is ours.