ServiceNow Developer with Public Trust Expert

Job Overview:

We are seeking an experienced ServiceNow developer to join our team as a Public Trust expert. As a key member of our implementation team, you will play a vital role in delivering high-quality ServiceNow solutions to our clients.

About the Role:

In this position, you will be responsible for designing, configuring, and implementing ServiceNow applications that meet specific client business requirements. Your expertise will contribute significantly to our projects' success and client satisfaction.

Your Responsibilities:

• Solution Discovery & Design: Collaborate with Solutions Architects and Business Analysts to understand and document client needs, and translate them into effective ServiceNow solution designs.
• Technical Implementation: Work closely with cross-functional teams to implement ServiceNow solutions, ensuring alignment with designed requirements and adherence to industry best practices.
• Data Migration: Support data migration design and activities from legacy systems to ServiceNow, ensuring accurate and consistent data transfer during the transition.
• Integration Management: Assist architects and senior developers in integrating ServiceNow with other systems and applications to create seamless end-to-end processes.
• Technical Documentation: Create detailed documentation of configurations, customizations, data schemas, and technical decisions for future reference.
• Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience.
• User Training: Support end-user training to ensure smooth adoption of implemented solutions.
• Change Management: Assist senior developers, architects, and users during transition periods, addressing inquiries and resolving issues promptly.
• Incident and Problem Resolution: Troubleshoot and resolve technical issues related to ServiceNow implementations.
• Security and Compliance: Adhere to security best practices and ensure implemented solutions meet relevant compliance requirements.
• Continuous Learning: Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance implementation quality and maintain expertise.
• Collaboration and Communication: Work closely with project managers, implementation specialists, and stakeholders to ensure seamless project coordination and effective communication.

Requirements:

• 3+ years of experience implementing ServiceNow solutions.
• ServiceNow Certified System Administrator
• 1+ years of scripting experience.
• 1+ years of experience working in agile environments.
• US Citizenship required.
• Must be able to obtain a DHS Public Trust clearance.
• MUST reside in the United States and work MUST be performed in the United States.
• Active government clearance (any agency).

Valuable Skills:

The ideal candidate will also have:

• Certified in one or more mainline certifications.
• Hands-on experience configuring or building 3 or more ServiceNow applications.
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices.
• Current DHS Public Trust.
• Familiarity with ITIL processes and IT Service Management principles.
• Strong scripting skills in JavaScript and GlideScript.
• Strong technical skills, including workflow configuration and business rule development.
• Experience in customizing UI and creating complex workflows.
• An understanding of integration techniques with external systems.
• Experience in troubleshooting and resolving technical issues.
• Detail-oriented tendencies with excellent problem-solving and analytical abilities.
• Ability to work effectively in a team-oriented environment.
• Excellent communication and interpersonal skills.
• Active DHS or DoD clearance.

Benefits:

This role offers the opportunity to work on exciting projects, develop your skills, and contribute to our team's success. We are committed to providing a supportive and collaborative work environment that encourages growth and professional development.

What We Offer:

• Competitive salary and benefits package Opportunities for career advancement and professional growth Collaborative and dynamic work environment Flexible work arrangements Recognition and rewards for outstanding performance

Contact Us:

To learn more about this opportunity, please submit your application with a cover letter and resume. ],