ServiceNow Backend Developers

Job Role: ServiceNow Backend Developers Location: Santa Clara, CA (Onsite) Duration: Contract

ServiceNow Backend refers to the development and configuration work done server-side within the ServiceNow platform. It involves working with business rules, scripts, workflows, and integrations, as opposed to UI/UX or front-end configuration.

Core Responsibilities of a ServiceNow Backend Developer:

• Server-Side Scripting:
• Business Rules
• Script Includes
• Scheduled Jobs
• Workflow Scripts
• Script Actions
• Inbound Email Actions
• Data Modeling:
• Table creation and extension
• CMDB configuration
• Relationships and dictionary updates
• Integration Development:
• REST and SOAP APIs (both inbound and outbound)
• MID Server configuration
• Integration Hub / Flow Designer for automation
• Platform Logic & Automation:
• Workflows & Flow Designer logic
• Automated tasks, approvals, and SLA logic
• Notifications and Events
• Security & Access Control:
• ACLs (Access Control Lists)
• Roles and permissions
• Scripted security logic

Preferred Skills:

• Strong knowledge of JavaScript (used heavily in server-side scripting)
• Proficiency with ServiceNow Glide API / GlideRecord
• Experience working with ITSM, ITOM, HRSD, or CSM modules
• Familiarity with Update Sets, Scoped Applications, and ServiceNow Store apps
• Experience with Agile or SCRUM methodologies