Transformational ServiceNow Professional

ServiceNow Consultant Job

This role involves leading the delivery of ServiceNow solutions through estimation of effort, creation of user stories based on ServiceNow and process design best practices and standards.

The ideal candidate will have experience delivering complex transformations with multiple stakeholders recommending and implementing solutions for exceptional outcomes. They should be able to communicate and build relationships with all levels of an organization from end users to senior executives including both technical and non-technical audiences.

Key responsibilities include supporting projects to implement IT focused ServiceNow solutions in client environments aligning with ServiceNow Implementation and Technical Best Practices. This includes participating in process mapping functional design and analysis workshops working with business process owners/SMEs to develop technical solutions and leading the delivery of ServiceNow solutions. Requirements

• 5+ years of broad ServiceNow experience across the platform specifically in ServiceNow Employee Center.
• Ability to configure ServiceNow discovery and Service Mapping to discover infrastructure components set up and maintain discovery schedules configure probes and troubleshoot issues configure MID servers.
• Very good knowledge of Service Portal and how it maps to AngularJS ability to write and maintain custom AngularJS directives.
• Experience implementing specific ServiceNow Product specifically in ServiceNow Employee Center.
• Proven ability to leverage the ServiceNow platform to automate common requests service catalog and integrate with common platforms Active Directory SCCM Workday SaaS applications using programmatic methods APIs microservices.
• Advanced knowledge of network infrastructure networks protocols email SMTP POP3.
• Good understanding of basic application server network storage and cloud infrastructure components.
• Demonstrated work history with Agile development methodology. Benefits

We offer a range of benefits including meaningful time off and paid holidays parental leave 401(k) with a match highly subsidized health dental and vision coverage adoption and fertility assistance and short/long-term disability. About Us

We are a purpose-led global business and technology consulting company that deeply understands our customers and their customers to deliver practical end-to-end solutions that drive meaningful impact. We help people and organizations dream bigger move faster and build better tomorrows for all.