ServiceNow Solution Architect

• *Job Description:**

At ApplicantPro, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

We are seeking a ServiceNow Solution Architect / Senior Developer to support a digital modernization program. In this hybrid role, you will lead the technical design, configuration, and limited custom development of ServiceNow solutions.

• *Key Responsibilities:
• Design scalable, secure, and maintainable ServiceNow architectures that align with project goals and state security guidelines.
• Lead configuration and implementation of ITSM, CMDB, HAM/SAM, and workflow automation features.
• Integrate Workday HR data with ServiceNow to support automated provisioning workflows, incorporating human review gates.
• Define and enforce development standards, governance policies, and reusable design patterns.
• Collaborate with a cross-functional team of architects, developers, and administrators to ensure solution consistency.
• Conduct pilot implementations and manage technical validation and quality assurance processes.
• *Required Qualifications:
• Bachelor's degree in Computer Science or a related field
• 7+ years of experience in ServiceNow development and architecture
• ServiceNow Certified System Administrator and Implementation Specialist
• Strong proficiency in JavaScript, REST/SOAP integrations, Flow Designer, and CMDB design
• Demonstrated experience integrating ServiceNow with Workday or other ERP systems
• *Preferred Qualifications:
• Experience leading large-scale ServiceNow implementations, particularly within the public sector
• Familiarity with ServiceNow ITOM, HRSD, and IntegrationHub
• Knowledge of State of Maryland data governance and cybersecurity standards
• *Our Values:**
• Excellence: Deliver high-quality results while striving for continuous improvement.
• Teamwork: Collaborate with colleagues to achieve shared goals.
• Innovation: Embrace new ideas and approaches to drive success.
• *Benefits:**
• Competitive compensation package
• Comprehensive medical benefits
• Generous PTO accrual
• Professional development reimbursement
• Corporate-funded technology certifications
• Robust employee recognition and appreciation programs

ApplicantPro has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by applicable laws.