ServiceNow Expertise Professional

We are seeking a skilled ServiceNow Specialist to collaborate with our team at bebeeservicenow. As a ServiceNow Specialist, you will deliver high-quality solutions, improve processes, and provide technical support across cross-functional teams.

Key Responsibilities:

• Understand the ServiceNow platform, its community, and services.
• Familiarize yourself with the Citizen Approach within ServiceNow.
• Maintain and configure the ServiceNow platform for optimal performance.
• Develop, maintain, and customize ServiceNow applications to meet business needs.
• Analyze and resolve system performance issues through corrective actions.
• Conduct code reviews to ensure adherence to industry best practices.
• Implement security policies using ACLs, roles, and groups for data protection.
• Document processes and technical solutions for future reference.
• Promote innovative mission solutions and drive digital transformation initiatives.
• Design and develop application prototypes & Proof of Concepts on the ServiceNow platform.
• Present technical solutions aligned with customer business problems.
• Facilitate workshops for customers focusing on innovation, ideation, co-creation, development, and validation of solutions.

Requirements:

• 3+ years of experience in ServiceNow development or similar engineering roles.
• Experience with ServiceNow modules: ITSM and WSD.
• Familiarity with Citizen development and its benefits.
• Proficiency in ServiceNow development tools such as Flow Designer, Studio IDE, and Update Sets.
• Understanding of ServiceNow architecture, data model, and best practices for efficient workflow management.
• Experience with Service Portal design and development for user-friendly interfaces.
• Ability to develop custom applications and integrations with third-party applications.
• Experience facilitating client-facing workshops to successfully progress initiatives.
• Familiarity with Agile methodologies and DevOps practices for collaborative project management.
• Strong analytical mindset and customer orientation for effective problem-solving.
• Ability to quickly understand new technology through instruction and self-training.
• Excellent written and verbal communication skills for clear collaboration.
• Critical thinking and analytical approach to complex problems.

What We Offer:

• Permanent contract with stability and growth opportunities.
• Flexible work schedule to accommodate individual needs.
• Access to trainings and certifications for professional development.
• Remote work options for increased productivity and work-life balance.
• Competitive compensation package for financial well-being.
• Comprehensive health insurance for peace of mind.