ServiceNow Consultant

ServiceNow Consultant / Developer

We are seeking ServiceNow Consultants/Developers to design, configure and enhance digital workflows across HR Service Delivery, Customer Service Management and ServiceNow AI features for a multinational ServiceNow Partner.

• You can work anywhere in Europe, with preference for Spain, France or Bulgaria.
• The English language is required, with knowledge of local languages being an asset.

The Role

• Design and develop solutions in HRSD, CSM or AI/ML-enabled ServiceNow apps (e.g. Virtual Agent, Predictive Intelligence).
• Customize forms, flows, UI policies, business rules and integrations (REST/ SOAP).
• Translate business requirements into technical specifications and user stories.
• Collaborate with functional consultants, testers and project managers in Agile delivery.
• Maintain platform integrity through scalable, secure configurations and code.
• Provide input on roadmap planning, upgrades and new features.

Your Skills & Experience

• At least 3 years of hands-on experience in ServiceNow development.
• Excellent customer-facing and stakeholder management skills, focusing on your consultative approach to customers.
• Strong experience with at least one: HRSD, CSM, ServiceNow AI.
• Experience with Agile/Scrum delivery (e.g. Jira, sprint planning).
• Nice to have: ServiceNow CSA, Certified Implementation Specialist.

Requirements

• Proficiency in English is required.
• Able to work in a team environment.
• Ability to adapt to changing priorities and deadlines.