ServiceNow Expert

Job Description

We are seeking a highly skilled ServiceNow Expert to join our team. As a ServiceNow Expert, you will be responsible for collaborating with top global pharmaceutical companies to deliver high-quality solutions and improve processes.

You will work closely with cross-functional teams to analyze system performance issues, provide corrective actions, and identify root causes. Additionally, you will be responsible for conducting code reviews, implementing security policies, and documenting technical solutions.

Our ideal candidate will have a strong understanding of the ServiceNow platform, including scripting, web technologies, and APIs. They will also have experience with ITSM and WSD modules, as well as Citizen development. Required Skills and Qualifications

• 3+ years of experience in ServiceNow development or similar engineering roles.
• Proficiency in ServiceNow platform development, including scripting (JavaScript, GlideScript), web technologies (HTML or XML) and ServiceNow APIs.
• Experience with ServiceNow modules: ITSM and WSD.
• Experience with Citizen development.
• Familiarity with ServiceNow development tools such as Flow Designer, Studio IDE, and Update Sets.
• Understanding of ServiceNow architecture, data model, and best practices.
• Experience with Service Portal design and development.
• Experience in developing custom applications and integrations with third-party applications. Benefits
• Permanent contract.
• Flexible Schedule.
• Trainings & Certifications.
• Home Office.
• Flexible retribution.
• Health insurance. About Us

We are a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.