ServiceNow Administrator with Medicaid

Job Description:

• 3+ years of experience as a ServiceNow Administrator or Developer.
• ServiceNow Certified System Administrator (CSA) – Required.
• Experience in a public sector or Medicaid environment. Experience preparing a platform for expansion, particularly with Public Sector Digital Services or other ServiceNow modules.
• Strong understanding and hands-on experience with the ITSM module (Incident, Problem, Change, Knowledge, Service Catalog, etc.).
• Experience with JavaScript, Glide scripting, and ServiceNow APIs.
• Familiarity with ServiceNow update sets, scoped applications, and integrations.
• Ability to work independently and manage multiple priorities.
• Excellent communication and documentation skills.

Preferred skills:

• ServiceNow Certified Application Developer.
• Experience in a public sector or Medicaid environment.
• Experience preparing a platform for expansion, particularly with Public Sector Digital Services or other ServiceNow modules.