Senior ServiceNow IT Specialist

Job Summary

We are seeking a seasoned ServiceNow IT specialist to join our team. The ideal candidate will have expertise in configuring and customizing multiple modules of ServiceNow, including ITSM, ITOM, HR Service Delivery & Governance Risk Compliance.

Key Responsibilities:

• Design and implement workflows, business rules, UI Actions, and Client Scripts to automate complex business processes.
• Experience in catalog development and flow designer creation is highly desirable.
• Must possess hands-on experience with integrations between ServiceNow and external systems using REST/SOAP APIs and MID Servers.
• Expertise in incident management, problem management, and change management lifecycle.
• Strong understanding of knowledge management.
• Hands-on experience with JavaScript and ServiceNow scripting language is essential.

Required Skills and Qualifications

To be successful in this role, you should have:

• Good competency in ServiceNow configuration and customization.
• Experience with workflow design and implementation.
• Knowledge of REST/SOAP APIs and MID Servers.
• Expertise in incident management, problem management, and change management lifecycle.
• Strong understanding of knowledge management.
• Hands-on experience with JavaScript and ServiceNow scripting language.

Benefits

We offer a competitive salary range of 5-8 years of experience and a favorable work environment.

Other Information

The interview will be conducted via virtual drive on Fridays. We look forward to hearing from you