Service now Admin with GRC

Job Title:- Service now Admin with GRC Location:- Naperville, IL Job Type:- Contract On-Site Job Description:- Key Responsibilities: Platform Administration:

• Maintain and configure ServiceNow core platform modules (e.g., Incident, Change, CMDB, Service Catalog).
• Perform daily administration tasks including user/group management, ACLs, data imports, and scheduled jobs.
• Create and maintain business rules, client scripts, UI policies, and flows to support business needs.
• Collaborate with development teams on system upgrades, patching, and testing.

GRC Module Responsibilities:

• Configure and manage ServiceNow GRC modules including:
• Policy and Compliance Management
• Risk Management
• Audit Management
• Vendor Risk Management (if applicable)
• Support the implementation and integration of GRC processes with existing business systems and workflows.
• Ensure GRC workflows, risk indicators, and control tests are properly configured and functioning.
• Monitor GRC dashboards and reporting, and assist stakeholders in building and interpreting custom reports.
• Collaborate with internal audit, compliance, legal, and security teams to meet regulatory and business requirements.

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 3+ years of experience as a ServiceNow Administrator, including at least 1 year focused on GRC modules.
• Strong understanding of ITSM, ITIL processes, and ServiceNow core platform capabilities.
• Hands-on experience with configuring and administering ServiceNow GRC applications.
• Proficient in JavaScript, Glide scripting, and ServiceNow automation tools (Flow Designer, Script Includes).
• Familiarity with compliance standards and frameworks (e.g., SOX, NIST, ISO 27001).

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) - Required.
• ServiceNow GRC Implementation Specialist Certification - Preferred.
• Experience integrating ServiceNow GRC with third-party risk or compliance tools.
• Knowledge of risk assessment methodologies, control frameworks, and audit practices.
• Understanding of data security, role-based access, and regulatory compliance requirements.