ServiceNow Configuration Specialist

Our client in Washington, DC is seeking a skilled ServiceNow Configuration Specialist to support the implementation, configuration, and optimization of ServiceNow modules with a particular focus on GRC/IRM and ITSM capabilities. The ideal candidate will have hands-on experience installing and configuring new ServiceNow products, developing custom workflows, and ensuring seamless integration across business processes. This role requires a strong understanding of ServiceNow architecture and the ability to translate business needs into scalable platform solutions.

Responsibilities:

• Install and configure new ServiceNow modules, particularly GRC/IRM and ITSM
• Develop and customize workflows, business rules, and UI policies
• Perform system configuration and scripting to meet business requirements
• Collaborate with stakeholders to gather requirements and implement ServiceNow solutions
• Support ongoing improvements, upgrades, and enhancements to the ServiceNow platform
• Maintain detailed technical documentation and ensure system compliance
• Troubleshoot issues and perform root cause analysis
• Integrate ServiceNow with other enterprise systems as needed
• Ensure platform security, role-based access, and data integrity
• Follow best practices for ServiceNow development and delivery in an Agile environment

Required Skills : Network Administration

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No