ServiceNow Workflow Developer

Skillfully develop innovative workflows for global business and technology transformation. Job Summary

We are seeking a highly skilled ServiceNow Implementation Specialist to join our team. This is an exciting opportunity to work with a leading global business and technology transformation partner.

The successful candidate will be responsible for designing, developing, and implementing ServiceNow workflow applications that meet the needs of our clients. Key Responsibilities:

• Design and develop ServiceNow workflow applications, including Customer Experience, Technology Experience, and Employee Experience workflows.
• Utilise ServiceNow's Experience Layer components to build modern, intuitive user interfaces.
• Configure and enhance the Next Experience UI for tailored and seamless interactions.
• Integrate ServiceNow applications with external systems using REST/SOAP APIs and IntegrationHub.

You will also be responsible for managing data migration and ensuring alignment across ServiceNow modules and external systems for consistent data integrity. Requirements:

• Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.
• Deep understanding of customer journey optimisation, including touchpoints in marketing, sales, and commerce.
• Strong knowledge of employee lifecycle touch points, such as onboarding, daily productivity, and career development.
• Expertise in integrating ServiceNow with external systems to create end-to-end workflows.
• Able to translate technical concepts into business outcomes and work effectively with diverse teams.
• Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions. Benefits:
• This role offers a remote/flexible UK-wide working arrangement.
• Ongoing professional development opportunities. What We Offer:
• A competitive salary package.
• A supportive and collaborative work environment.
• The opportunity to work on high-profile projects and contribute to the growth and success of our organisation.