Senior ServiceNow Consultant - London/Remote - Up to 80,000 + Benefits

• *Opus Partnership Opportunity**

We are seeking a talented Senior Technical Consultant to join our partner's expanding consulting & delivery team.

In this role, you will play a key part in shaping innovative ServiceNow solutions, leading design sessions, contributing to high-quality technical documentation, and crafting detailed user stories that drive successful implementations.

This position offers a hands-on, client-facing experience where you will utilize your platform and project expertise to effectively liaise with clients and implement best practices and solutions.

You will be challenged with complex issues requiring collaboration and creative problem-solving. As a senior team member, you will also help guide junior consultants and contribute to the strategic direction of our services.

Key Responsibilities:

• Leverage your broad knowledge of the ServiceNow platform, including upcoming features and releases.
• Lead projects and initiatives that deliver measurable value to clients.
• Facilitate client workshops and use the platform to showcase potential outcomes.
• Build and maintain strong stakeholder relationships, ensuring clear and effective communication.
• Champion collaborative project delivery, aligned with agreed scope and timelines.
• Uphold best practices and quality standards throughout the development lifecycle.
• Collaborate with solution consultants to define project scope and contribute to solution architecture.
• Mentor and support junior consultants, helping them grow and succeed.

Experience and Skills:

• 3+ years of hands-on configuration and deployment experience with the ServiceNow platform.
• Implementation experience with a range of ServiceNow targeted product areas, such as IRM/GRC/HRSD or SecOps ServiceNow modules.
• ServiceNow Certified is highly desirable.
• Strong JavaScript skills and experience with ServiceNow configuration and development.
• Up-to-date ServiceNow Certified System Administrator (CSA) certification.
• Additional certifications like Certified Application Developer are a strong plus.
• Excellent collaboration and stakeholder engagement skills.
• Demonstrated leadership and mentoring capabilities.
• A proactive, solution-oriented mindset.
• Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous.

About Our Partner:

Our partner is a renowned ServiceNow partner dedicated to delivering exceptional services to their clients. They offer a supportive and inclusive culture that values input and helps individuals achieve their goals.