ServiceNow System Administrator and Cloud Developer

We are seeking an experienced ServiceNow Administrator and Developer to join our team. In this role, you will be responsible for managing workflows, implementing new systems or add-ons, resolving problems, and testing systems for efficiency.

As a ServiceNow Administrator and Developer, you will collaborate with other IT specialists to ensure uniform workflow solutions across the network and work with internal customers to meet their platform needs. This role requires hands-on expertise in configuring, maintaining, and optimizing ServiceNow while working with cross-functional teams to deliver scalable and compliant solutions.

• Key Responsibilities:
• Administer and uphold the ServiceNow platform, ensuring configurations align with business requirements and industry best practices.
• Participate in code creation, updates, reviews, identifies, and resolves defects and code quality issues in a timely manner.
• Configure and customize the ServiceNow platform to meet organizational needs, including creating and modifying tables, fields, business rules, UI policies, workflows, and other platform elements.
• Create and maintain reports, dashboards, and data visualizations to provide insights into platform performance and usage. Monitor key performance indicators (KPIs) to identify areas for improvement.
• Integrate ServiceNow with other systems and applications to enable seamless data flow and automation between different platforms.

Professional Qualifications:

• Bachelor of Science degree in computer science or equivalent required.
• A minimum of 8 years experience in administrating, managing, and developing on ServiceNow platform required.
• ServiceNow Administrator Certification (CSA) is required.
• Strong foundational knowledge and expertise with ITSM, CMDB, and Asset Management modules required.
• Strong communication skills with a collaborative approach to working effectively in a remote team setting required.

What We Offer:

We offer competitive compensation, comprehensive health benefits, retirement plan, vacation time, sick leave, continuing education, and training. Our flexible working arrangement policy allows employees to work remotely.

About Us:

We are a global company dedicated to connecting passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.