ServiceNow Services

Description and Requirements

We are considering remote candidates for this role, with a preference for the EST timezone.

Role Overview: As a ServiceNow Offerings Co-Development Manager, you will drive development of offerings and IP with ServiceNow, providing integration across all ServiceNow initiatives. This position requires a strategic mindset, a deep understanding of ServiceNow, and the ability to collaborate cross-functionally to bring innovative solutions to market.

Key Responsibilities:

Product Management

• Plan, execute, and oversee DWS ServiceNow offerings, including scope definition, timeline management, risk assessment, and resource allocation.
• Develop and maintain detailed roadmaps and reports to ensure all stakeholders are informed of progress and milestones.

Stakeholder Coordination and Solutioning

• Collaborate with cross-functional teams, including Sales, Marketing, Engineering, and Operations, to align project goals with business objectives.
• Act as point of contact for internal and external stakeholders, ensuring clear communication and expectations management. This includes being the SME for industry deal solutioning.

Budget and Resource Management

• Ensure cost control and manage resources effectively to deliver projects within financial constraints.

Performance Metrics and Reporting

• Establish KPIs to measure success and track progress against goals.
• Prepare and present status reports to senior management and stakeholders.
• Own and drive business growth.

Required Qualifications:

• Bachelor's degree or equivalent experience.
• 5+ years of managed services product development experience for a variety of enterprise-level customers.
• 5+ years of managed services experience working for a Systems Integrator or Managed Services Provider.
• Deep knowledge of the ServiceNow platform.

Preferred Qualifications

• High level of communication & presentation skills to all levels of management and staff.
• Strong business & financial acumen.
• Ability to thrive in a fast-paced environment.
• Collaborative approach to meeting business objectives and ability to influence at all levels of matrixed organizations.
• Experience working with global teams and conducting business internationally.