Technical Product Manager - Servicenow Exposure

Job Overview:

As a Technical Product Manager, you will be part of the team that is implementing the new ground-breaking ServiceNow SOM system, responsible for defining and managing the product roadmap, gathering and prioritizing product requirements, and collaborating with cross-functional teams while having a strong AI enablement mindset to ensure the successful development and launch of the products.

 Technical Understanding:

o Possess a deep understanding of the technology stack, architecture, and technical

constraints associated with the product.

o Collaborate closely with engineering teams to ensure the technical feasibility of product

features.

Qualifications

To be successful in this role, you need to have:

 12+ years of software product management experience

 A bachelors degree in a relevant field (e.g., Computer Science, Engineering, Business) is preferred.

 Strong technical background in Sales core systems as well as understanding of the standard

bordering systems and the ability to communicate effectively with development teams.

 Strong background in designing solutions based on AI and a platform

 Knowledge of the ServiceNow platform

 Has SOM certification & training

 Has successful SOM implementation experience, in either (or both) the Sales Automation or CPQ

 Has strong CPQ and/or CRM 3rd party implementation experience

 Strong sense of ownership and urgency to address critical product issues and gaps

 Ability to properly work with the international team members located in global locations

 Strong EQ, conflict management and stakeholder management skills

 Strong understanding of the standard sales cycles/selling motions and sales processes

 Strong background in designing the technical solution that addresses the business problem

while ensuring people-first design

 Experience gathering and capturing product requirements and transforming them into a product

roadmap.

 Proficiency in product management tools and methodologies (e.g., Agile, Scrum).

 Strong analytical and problem-solving skills.

 Exceptional communication and leadership abilities both verbal, written and presentations

 Ability to adapt to changing priorities and work in a fast-paced environment.