Senior ServiceNow System Administrator

Job Title: ServiceNow Administrator with Security Clearance

About the Role: We are seeking an experienced ServiceNow Administrator to support our Department of State contract in Washington, DC. The successful candidate will be responsible for managing and maintaining the ServiceNow platform to ensure smooth IT operations, security and workflow.

Key Responsibilities:

• Manage and configure a ServiceNow system to meet business requirements.
• Implement and maintain workflows, user roles and access, integrations and automation in the system.
• Responsible for integrating the platform with external service providers to drive operational efficiency.
• Complete administration tasks within the ServiceNow platform including user provisioning, ticket research and response, reporting and maintenance activities.

Requirements:

• Bachelor's degree or higher in Computer Science or related field
• 5 years of experience supporting the implementation, administration, configuration and/or development of the ServiceNow tool or equivalent hands-on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure
• Experience in Administration of a ServiceNow instance including the management of users, groups and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary and catalog items

Benefits: The successful candidate will have the opportunity to work with a leading organization and contribute to the delivery of high-quality IT services. In return, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Security Clearance: A security clearance at the Secret level is required for this role. US Citizenship is a requirement for Secret clearance at this location.