Technical ServiceNow Expert

ServiceNow Administrator Job

We are seeking a skilled ServiceNow Administrator to join our team. As a ServiceNow Administrator, you will be responsible for managing and maintaining our ServiceNow instance, ensuring that it operates smoothly and efficiently. Key Responsibilities:

• Administer and configure the ServiceNow platform, including user account management, security roles, and application configurations.
• Assist with system upgrades, patches, and releases to ensure the platform remains current and secure.
• Create and maintain documentation for system configurations, workflows, and processes to facilitate knowledge sharing and onboarding.
• Monitor system performance and conduct regular health checks, ensuring high availability and responsiveness of the ServiceNow instance. Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-3 years of experience in ServiceNow administration, with a solid understanding of ITIL principles.
• Proficiency in configuring and managing ServiceNow modules and features, including workflows, notifications, and reporting.
• Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues in a timely manner.
• Excellent verbal and written communication skills, able to interact effectively with diverse stakeholders.
• Relevant ServiceNow certifications (e.g., Certified System Administrator) are desirable. Benefits:
• Corporate-Wide Impact: System changes have broad visibility and significant impact
• Consistent Learning: Opportunities for growth and expanding scope
• Collaboration: Work across multiple departments and business leaders
• Amazing Team Culture: Highly collaborative and supportive team culture