High-Impact ServiceNow CMDB Expert

ServiceNow CMDB Developer

We are seeking a highly skilled ServiceNow Configuration Management Database (CMDB) developer to join our team.

The ideal candidate will be responsible for designing, developing, implementing, and maintaining the CMDB to ensure accurate, complete, and consistent data to support various IT service management processes.

• Key Responsibilities:
• Develop and configure the ServiceNow CMDB, including CI classes, relationships, and attributes.
• Implement and maintain Discovery patterns, probes, and sensors to populate CMDB data.
• Integrate CMDB with other IT systems and tools.
• Develop and maintain CMDB health dashboards and reports.
• Collaborate with stakeholders to define CMDB requirements and ensure data quality.
• Troubleshoot and resolve CMDB-related issues.

Required Skills and Qualifications:

• Proven experience as a ServiceNow developer, with a strong focus on CMDB.
• In-depth knowledge of ITIL processes, particularly Configuration Management.
• Experience with Discovery and Service Mapping.
• Proficiency in JavaScript, GlideScript, and other ServiceNow development technologies.
• Strong analytical and problem-solving skills.
• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS-ITSM) preferred.

About Us:

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.