Senior ServiceNow Platform Expert

beBeeServiceNow

beBeeServiceNow

Arlington, VA

Posted 15 days ago


Job Opportunity

We are seeking a highly skilled ServiceNow Developer to join our team. This role involves configuring ServiceNow applications, creating and automating workflows, and integrating third-party systems to enhance operational capabilities. Key Responsibilities:

  • Develop and configure ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML, and CSS.
  • Customize and configure out-of-the-box workflows and create/maintain custom workflows.
  • Integrate ServiceNow applications with third-party systems/applications via APIs.
  • Perform application maintenance, manage support for incidents related to ServiceNow applications, and contribute to ServiceNow software releases by delivering configuration tasks and features.
  • Capture business and user requirements and develop elegant solutions that meet those needs.
  • Prepare reports on analyses and system performance issues and determine performance enhancements. Requirements:
  • Bachelor's or Master's degree in Computer Science, Information Systems, Information Technology, or a related field is desired.
  • Strong knowledge of the ServiceNow data model and relationships.
  • Six years' experience developing on the ServiceNow platform, including the creation and/or customization of core applications such as Incident, Problem, Change, Service Request, Service Catalog, and Hardware Asset Management.
  • Experience with Configuration Management (CMDB), LDAP integration, and custom scripting.
  • Proficient with custom web services, custom notifications, assessments, and custom applications.
  • Excellent oral and written communication skills.
  • Strong analytical and problem-solving skills. Preferred Skills:
  • ITIL, ITSM, Service Now System Administration and/or Application Developer certification.
  • Knowledge of relational databases (Oracle, MS SQL, MySQL, AWS Redshift).
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