Technical ServiceNow Specialist

Job Title:

Sr. Associate, ServiceNow

About the Job:

The KPMG Advisory practice is a high-growth area with tremendous client demand. Our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our top priority. With numerous learning and career development opportunities, a world-class training facility, and leading market tools, we ensure our people continue to grow both professionally and personally.

KPMG is seeking a highly skilled Sr. Associate, ServiceNow to join our Consulting practice.

Key Responsibilities:

• Formulate and define specifications for the ServiceNow platform in terms of business needs and apply those to enterprise organizational objectives.
• Provide coding standards and review of content provided by extended development teams to ensure compliance with those standards.
• Lead on-shore and off-shore teams to complete agile-based deliverables assigned by engagement leadership during project execution.
• Evaluate ServiceNow platform performance, isolate and debug software problems, and make recommendations for problem resolution.
• Provide subject matter knowledge to the ServiceNow application and implement modules and other third-party integrations and applications used within the environment.

Qualifications:

• Minimum three years of experience managing and maintaining large, enterprise systems in complex, matrixed organizations, with at least three years of experience directly managing the ServiceNow platform with an extensive focus on ITSM, ITOM, and IRM.
• Bachelor's degree from an accredited college/university or a minimum equivalent work experience.
• ServiceNow System Administration Certification and ITIL Certification is preferred.
• Experience leading various size teams in the delivery of agile-based projects or portions of projects to meet defined requirements.
• Ability to customize workflows, Business Rules, and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform.

Benefits:

We offer a comprehensive compensation and benefits package, including medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday.

Additional Information:

KPMG complies with all local/state regulations regarding displaying salary ranges. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications, and market considerations. We are proud to offer a comprehensive, competitive benefits package with options designed to help you make the best decisions for yourself, your family, and your lifestyle.