Network Technician (Splunk / ServiceNow / Cisco)

Trigyn
Clemson, SCPosted 2 days ago
Trigyn's direct government client has a long-term contract assignment for Network Technician in Clemson, SC.
Note:
- This is a W2 role.
- Fully Onsite role, location is Clemson, SC.
- Shift: Night shift 6:00PM - 6:00AM; 2 days on, 2 days off, 3 days on, 3 days off. Schedule will allow for every other weekend off.
Daily Responsibilities:
- Monitors network, server, and application elements, resolves incidents and service requests and/or consults with the subject matter expert team for incident resolution. Applies simple state-of-the-art technology to meet and improve the network control center.
- Control network and system processing. Responds to customer inquiries and alters via emails, incoming calls, and walk-ins.
- Conducts routine inspections on equipment and reports any abnormalities. Other operational duties as assigned, such as meetings, project work, administration and facilities requirements.
- Configure network and system resources and maintain corresponding system records and documentation. Provides Tier II support as per SME agreements. Performs periodic maintenance and monitoring of computer systems. Performs pre-configured port activations on network switches.
- Prepares and reviews documentation for use in operations for training and the knowledge base. Participates in training and cross-training for the Tier II. Provides customer service for all information and/or telecommunication network systems support areas.
Required Skills:
- 5+ years IP Network Troubleshooting
- 3+ years DNS configuration
- 3+ years Understanding of monitoring tools (Splunk, SolarWinds)
- 2+ years ServiceNow ITSM Tool
- 2+ years Server Batch Scripting
- 2+ years Cisco Network Tools (ISE, Catalyst)
- 2+ years technical writing experience
Preferred Skills:
- Understanding of Mainframe batch processing
- Python Scripting
- Ansible knowledge
- Leadership skills
- Strong customer service
- Self-management.
For Immediate Response call 732-876-7640, or send your resume to RecruiterPC@Trigyn.com
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.
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