ServiceNow Product Owner

A ServiceNow Product Owner job description, particularly one emphasizing Java and Python, would typically focus on leveraging these programming languages within the ServiceNow platform for custom development and integrations, while adhering to core product owner responsibilities.

Key Responsibilities:

· Product Vision and Strategy:

Define and communicate the product vision and roadmap for ServiceNow-based solutions, aligning with organizational goals and business needs.

· Backlog Management:

Own and prioritize the product backlog, translating business requirements into clear, actionable user stories, epics, and acceptance criteria.

· Stakeholder Collaboration:

Act as the primary liaison between business stakeholders, development teams (including Java/Python developers), and other cross-functional teams.

· Requirements Gathering:

Work closely with business analysts and users to gather and document detailed requirements for ServiceNow enhancements, integrations, and custom applications.

· Technical Understanding:

Possess a strong understanding of ServiceNow platform capabilities and limitations, including its scripting languages (JavaScript) and integration options.

· Java/Python Integration & Development:

· Oversee the design and implementation of integrations with external systems using Java or Python-based solutions.

· Guide the development of custom applications or functionalities within ServiceNow that leverage Java or Python for complex logic or data manipulation.

· Ensure adherence to best practices for code quality, scalability, and security in Java and Python development within the ServiceNow ecosystem.

· Agile Methodologies:

Drive agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring efficient and timely delivery of solutions.

· Testing and Quality Assurance:

Collaborate with QA teams to define testing strategies and ensure that delivered solutions meet specified requirements and quality standards.

· Release Management:

Plan and oversee the release of new features and functionalities, including communication and training for end-users.

Qualifications:

· Experience:

Proven experience as a Product Owner or Technical Product Manager, ideally within the IT Service Management (ITSM) domain, with a focus on ServiceNow.

· Technical Proficiency:

Strong understanding and hands-on experience with Java and/or Python, particularly in the context of system integrations, API development, or custom application development.

· ServiceNow Expertise:

In-depth knowledge of the ServiceNow platform, including its modules, functionalities, and development best practices.

· Agile Acumen:

Solid understanding of Agile methodologies (Scrum, Kanban) and experience working in an agile environment.

· Communication & Interpersonal Skills:

Excellent communication, negotiation, and stakeholder management skills.

· Problem-Solving & Analytical Skills:

Ability to analyze complex problems, make data-driven decisions, and translate technical concepts into business terms.

· Education:

Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., Certified Scrum Product Owner, ServiceNow)

Thanks and Regards

Nick Awasth

Job Type: Contract

Schedule:

• 8 hour shift

Experience:

• ServiceNow: 6 years (Preferred)

Work Location: In person