ServiceNow Administrator/Developer

We’re looking for a skilled and motivated ServiceNow Administrator/Developer to manage and enhance our ServiceNow platform. This role involves hands-on administration, configuration, and workflow development, supporting ITSM, CMDB, HAM, and SAM across the organization.

This is a contract to hire role at the office located at Anaheim, CA.

What You’ll Do:

• Administer, configure, and maintain the ServiceNow platform
• Manage users, roles, access, and platform updates
• Build workflows using Flow Designer, Studio, and scripting
• Configure core modules: Incident, Change, Problem, CMDB, and Asset Management
• Develop and maintain system integrations via REST/SOAP APIs
• Support integrations with tools like Active Directory, SCCM, Intune, Tanium
• Automate routine tasks and optimize system performance
• Ensure data integrity, security, and compliance with IT standards
• Create documentation, dashboards, and reporting for KPIs
• Stay current on platform updates and recommend improvements

What You’ll Bring:

• 3–5 years of ServiceNow administration and development experience
• Strong knowledge of ITSM, ITOM, and ITAM modules
• Experience with scripting (JavaScript, HTML, CSS) and ServiceNow tools
• Familiarity with integration technologies (REST, SOAP, LDAP)
• Excellent troubleshooting, communication, and collaboration skills
• Ability to manage changing priorities and work independently or in a team

Preferred Certifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Application Developer
• ServiceNow Implementation Specialist
• ITIL Foundation Certification

Please Note: We can not work with third parties. This is an on-site position and we need professionals who can work at Anaheim, CA.