Servicenow Project Manager

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APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Direct Client Requirement

Title- ServiceNow Project Manager

Location: Austin, TX

Type - 6 Months Contract

Onsite

Job Description

Deep, Significant Program/Project Management experience

• Deep ServiceNow knowledge.
• ServiceNow project implementation experience.
• Amazing coordination, planning, exec presence, articulate type person.
• Thick-skinned, can deal with stress, lots of people and priorities.

Responsibilities

Project Planning and Scope Management

• Partner with Product Managers to define project scope, deliverables, and timelines.
• Translate product features and business requirements into a structured project plan.
• Maintain alignment between engineering workstreams and business priorities.

Timeline and Milestone Tracking

• Establish and manage schedules with clear milestones, sprint cycles (if Agile), and critical path dependencies.
• Coordinate backlog refinement and sprint planning with engineering leads and Scrum Masters (if applicable).
• Track progress against milestones and flag risks to timelines early.

Resource and Capacity Coordination

• Ensure required engineering and QA resources are allocated and available.
• Raise resourcing constraints to leadership if they impact delivery.

Risk and Issue Management

• Identify and document project risks, dependencies, and blockers.
• Drive mitigation plans, escalations, and decision-making forums when needed.

Status Reporting and Communication

• Provide regular updates to stakeholders (Product, Engineering, Leadership) on progress, risks, and next steps.
• Facilitate stand-ups, weekly syncs, and delivery reviews.
• Track action items and decisions from meetings.

Change Control

• Manage scope changes through a formal process to avoid uncontrolled drift.
• Re-baseline timelines and resourcing when priorities shift.

Quality and Acceptance Readiness

• Coordinate User Acceptance Testing (UAT) logistics and timelines.
• Partner with QA and Product Managers to ensure feature readiness for launch.
• Track defect resolution, release criteria, and go-live activities.

Post-Launch Support and Retrospectives

• Ensure production transition steps (e.g., Knowledge updates, comms, hypercare) are completed.
• Capture lessons learned and process improvements for future efforts.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.