ServiceNow Business Analyst with Asset Management Experience -- (only W2 Position – No C2C Accepted)

Title: ServiceNow Business Analyst with Asset Management Experience -- (only W2 Position – No C2C Accepted)

Description: STG is a SEI CMMi Level 5 company with several Fortune 500 and State Government clients. STG has an opening forServiceNow Business Analyst with Asset Management Experience.

Please note that this project assignment is with our own direct clients. We do not go through any vendors. STG only does business with direct end clients. This is expected to be a long-term position. STG will provide immigration and permanent residency sponsorship assistance to those candidates who need it.

This role involves a blend of business analysis, data engineering, and software development, focusing on the migration and enhancement of the DuckCreek Claims system to the Origami platform.

Key responsibilities:

We are excited to offer an opportunity to assist in the migration of PC Renewal operations and asset management to ServiceNow - Hardware Asset Management (HAM). This position will be part of the Ford’s PC Asset Management implementation team, dedicated to supporting global customers. This role is ideal for individuals who are adept at navigating dynamic environments and are committed to delivering exceptional value in alignment with our customers’ mission-critical objectives.

Responsibilities:

• Develop and implement ServiceNow HAM solutions in alignment with client needs related to PC Asset Management
• Collaborate with functional teams, lead technical solution design sessions, and contribute to process improvement and documentation.
• Design, test, and troubleshoot workflows associated within the ServiceNow platform as it relates to the PC Renewal business.
• Manage the platform and data, ensuring the smooth operation of IT Asset Management processes.
• Ensure global alignment for organization setup of stockrooms, program offices, and other aspects of PC Renewal ServiceNow workflows and operations including but not limited to consistent global process roll out.
• Audit teams to ensure processes are being followed.
• Assist with the training of Planning and Operational staff. Qualifications:
• In-depth knowledge of IT Asset Management processes and best practices.
• Comfortable with leading meetings.
• Able to develop and instruct training sessions.
• Willingness to learn and be self driven.
• Excellent communication skills.
• Familiarity with Agile development methodologies and ITIL v3 or v4 Certification preferred.
• Business Transformation, Training, Communications, Data Analysis
• Experience working in the ServiceNow environment

Education Required:

• Bachelors Degree in Computer Science or related field

ServiceNow Business Analyst with Asset Management Experience is based in Dearborn, MI. A great opportunity to experience the corporate environment leading personal career growth.

Resume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Vasavi Konda – vasavi.konda(.@)stgit.com and/or contact @(Two-Four-Eight) Seven- One-Two – Six-Seven-Two-Five (@248.712.6725). In the subject line of the email please include: First and Last Name: ServiceNow Business Analyst with Asset Management Experience.

For more information about STG, please visit us at www.stgit.com.

Sincerely,

Vasavi Konda| Recruiting Specialist

“Opportunities don't happen, you create them.”

Systems Technology Group (STG)

3001 W. Big Beaver Road, Suite 500

Troy, Michigan 48084

Phone: @(Two-Four-Eight) Seven- One-Two – Six-Seven-Two-Five: @248.712.6725(O)

Email: vasavi.konda(.@)stgit.com