ServiceNow Integration Engineer

JOB TITLE- ServiceNow Integration Engineer

Location- Montreal, QC

As a ServiceNow Integration Engineer, you will play a crucial role in designing, developing, and implementing integration solutions that enhance the functionality and efficiency of ServiceNow platforms. You will collaborate with cross-functional teams to ensure seamless integration with various systems and applications, driving business value and operational excellence.

Responsibilities

· Design, develop, and maintain integration between ServiceNow and external systems using REST, SOAP, Integration Hub, MID Servers, and JDBC.

· Collaborate with stakeholders including architects, business analysts, and third-party vendors to understand integration requirements and deliver scalable solutions.

· Build custom workflows, data mappings, and process automations using ServiceNow scripting languages (JavaScript, GlideScript) and Flow Designer.

· Troubleshoot and resolve integration issues through root cause analysis, leveraging logging tools, debugging techniques, and strong problem-solving skills.

· Ensure all integration solutions adhere to client’s best practices for performance, security, and maintainability.

· Create and maintain technical documentation for integrations, including data flows, architecture diagrams, and system configurations.

· Apply knowledge of authentication mechanisms such as OAuth2, Basic Auth, and certificates for secure API integrations.

Qualifications we seek in you!

Minimum Qualifications

· Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.

Or

· A degree in Computer Science, IT, Systems Engineering or a related qualification

Preferred Qualifications/ Skills

· Design and develop integration solutions using ServiceNow Integration Hub, REST APIs, and other relevant technologies.

· Collaborate with stakeholders to gather requirements and translate them into technical specifications.

· Implement best practices for ServiceNow integrations, ensuring scalability, security, and performance.

· Troubleshoot and resolve integration issues, providing timely support to ensure minimal disruption.

· Document integration processes and maintain comprehensive records for future reference.

· Stay updated with the latest ServiceNow features and industry trends to continuously improve integration strategies.

· Excellent problem-solving skills and attention to detail

· Ability to take independent initiative when needed

· Capital Markets Domain knowledge is preferred.

· Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.

· Strong communication skills (written and verbal).

· Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.

Job Type: Full-time

Pay: $58.00-$60.00 per hour

Benefits:

• Dental care
• Life insurance
• Paid time off
• Vision care

Experience:

• ServiceNow: 4 years (required)
• Integration Hub: 4 years (required)
• MID Server: 4 years (required)