ServiceNow Specialist

Key Responsibilities:

• We seek a highly skilled ServiceNow Business Analyst to lead our clients' projects. This individual will interact with clients and users to identify and translate complex business requirements into technical designs and solutions using ServiceNow.
• The successful candidate will support ServiceNow projects by collaborating with stakeholders to capture current state processes, pain points, and design future state processes.
• This role requires maintaining frequent engagement with users and stakeholders throughout all phases of the project and development efforts.
• The ideal candidate will collaborate closely with technical teams in their efforts to develop, configure, and enhance ServiceNow applications.
• Staying current with ServiceNow products, features, and industry trends is essential for driving innovation.
• This position involves conducting technical assessments and providing recommendations for improving existing ServiceNow implementations.
• The selected candidate will build functional work products such as process maps, design documents, and communications.
• Supporting functional product testing and training activities is also required.
• Creating technical and functional documentation for ServiceNow solutions is a key aspect of this role.

Required Skills and Qualifications:

• A minimum of 3 years of experience in ServiceNow or similar technology implementation is required.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field is necessary.
• Ability to obtain and maintain a Federal or DoD