Sr ServiceNow Technical Consultant

Servicenow Technical Consultant

We are seeking an experienced ServiceNow Technical Consultant to join our team at GlideFast Consulting. As a key member of our technical staff, you will be responsible for developing, designing, and owning technical solutions on the ServiceNow platform.

Responsibilities:

• Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow.
• Develop custom software solutions as required through scripting and software development.
• Prepare technical documentation as specified in customer contracts and as internally required.
• Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.
• Create custom business rules, client scripts, script includes, UI policies, ACL's, data policies, UI scripts.
• Troubleshoot basic configuration/script issues.
• Attend requirements review and validation sessions as required.
• Participate in scrum ceremonies.
• Deliver measurable results within the appropriate timeline resulting in positive customer feedback.
• Perform code review of peers as needed.
• Work independently and actively support other Technical Consultants as mentor and team lead.
• Lead sessions in implementation practices.

Required Skills/Experience:

• 3+ years as a Servicenow developer.
• 1+year(s) in a consulting role, delivering software implementations preferable.
• Expertise with JavaScript and ServiceNow JavaScript API's.
• Working proficiency in the following skills are encouraged:
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
• Practical knowledge or experience with Operating Systems (Linux, Windows).
• Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports.
• Knowledge of relational databases (MySQL, MSSQL, Oracle).
• Experience in multiple application architectures and supporting technologies.
• Experience with scripting languages such as PERL, JavaScript, Python, and Shell.
• Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models.
• Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required.
• Thorough working knowledge in IT Operations Management or IT Service Management is critical.

Certifications/Education:

• ServiceNow Certified System Administrator.
• ServiceNow Certified Application Developer preferred.

About us:

• Referral Program.
• Quarterly bonus opportunities for billable employees.
• Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements.
• Professional Development through training and advancement opportunities.
• Work from home.
• Annual GlideFest Conference.
• Wellness Programs.
• Philanthropic Opportunities.
• EEO Employer.