Advanced ServiceNow Configuration Expert

Job Description

We are seeking an experienced ServiceNow Developer to lead the configuration and rollout of Strategic Portfolio Management following best practices and a phased delivery roadmap.

Job Type: Contract (Corp to Corp/C2C or 1099)

Job Location: Hybrid setup with onsite and remote work options available.

• Work closely with business stakeholders to capture requirements and align them with ServiceNow s out-of-the-box capabilities.
• Implement and configure Strategic Portfolio Management core applications including Demand, Project, and Resource modules.
• Configure intake forms, assessment workflows, scoring models, and demand states for Demand Management.
• Set up Planning Console, Work Breakdown Structure (WBS), project templates, document templates, cost plans, time tracking, and reporting for Project Management.
• Build resource plans, assign roles, and configure availability and utilization reporting for Resource Management.
• Align all SPM configurations with the CMDB and other ServiceNow platforms.
• Configure Performance Analytics dashboards and create role-based views for PMO, executives, and team members.
• Support legacy data migration or integration strategy for Microsoft Project Online.
• Prepare the platform for future enablement of Portfolio Workbench, Scenario Planning, Innovation Funnel, and Strategic Planning modules. Requirements

Qualifications include:

• Bachelor's Degree in Information Systems, Computer Science, or related scientific or technical field.
• Minimum 5 years of relevant experience as a ServiceNow Developer with a strong understanding of the platform's architecture and capabilities.
• Demonstrated experience working on large-scale projects in diverse team environments focusing on ServiceNow development tools and techniques.
• Hands-on experience implementing and supporting ServiceNow SPM, including Demand, Project, and Resource modules.
• Strong knowledge of project portfolio management methodologies (PPM, SAFe, Agile).
• Familiarity with ServiceNow Performance Analytics and CMDB relationships.
• Ability to translate governance and planning requirements into platform configuration.
• Experience working in ServiceNow environments with ITSM, APM, or CMDB integrations.
• ServiceNow Certified Implementation Specialist SPM is preferred.

Excellent verbal and written communication skills, with the ability to work closely with stakeholders to translate business needs into technical solutions.